At DragonBurn.com, we believe in the construction and durability of our dice boxes. As such, all dice boxes purchased from DragonBurn.com are covered against manufacturing and functional defects for a period of two years from the date of purchase. This includes all hinges, latches, snaps, rivets and interior velvet. This warranty DOES NOT cover damage from normal wear and tear or via impact.
Should you need to make a warranty claim, please reach out to us at customerservice@dragonburn.com with your name, order number and the issue you are having. We will provide a claim number and address to send the box back to. Upon receipt of your box, we will confirm its warranty eligibility.
Once eligibility is confirmed, we will repair or replace your dice box and ship it back within 7 days.
IMPORTANT: This warranty DOES NOT apply to dice boxes purchased through our Etsy shop.